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Ordering Information / Shipping Policy / Return Policy:

Shipping: We usually ship within 2-3 business days, if you have a party or event that you are ordering for make sure that you allow at least a week for delivery.
Shipping Address: We ship to the credit card billing address ONLY.
If your shipping address is wrong and the package is returned, undeliverable, refused or is returned to us, we will not credit back the shipping charge of the purchase. Unauthorized Returns are subject to a 20% Restocking Fee. Custom Orders are not returnable. No returns accepted / credited after 30 days.
Overnight Shipping/ Express Mail: If you need overnight shipping you must contact us ahead of time and have us approve your order. Some balloons or other items can not be shipped overnight. Overnight shipping is not guaranteed to all locations depending on your post office.
In Stock: Not all balloons are guaranteed to be in Stock at time of ordering.
Balloons are sold  flat, not inflated.
For Balloons Delivered Inflated see:  www.LocalBalloonDelivery.com or  our retail store www.BouquetsOfBalloons.com
Guarantee: If balloons are defective when received please contact us or return balloon(s) to us in order for us to submit defective balloon(s) to their manufacturer. If accepted you will have your balloon(s) replaced for free, or your money refunded. Shipping costs are not refunded.  Prices Subject to Change without notice.
Globos y fuentes al por mayor. Ballons et approvisionnements en gros.
Questions: Contact us at castle@bouquetsofballoons.com or call us at: 323-349-0800 or 626-799-8800 or 800-368-6747
Retail Store New Street Address: 19059 Valley Blvd., Unit #507, Bloomington, CA 92316

Our New Cash and Carry Warehouse:
Balloon Warehouse
19059 Valley Blvd. Unit #507, Bloomington, CA 92316
NOW OPEN
Sales tax is charged on all orders to Calif. UNLESS you have a Resale Certificate on File with us and are in the business of retailing balloons. Fill it out, print it, fax it in.

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