Online Balloon Wholesaler -  Website Open To The Public
Order Dept : 1.800.368.6747
Questions and Customer Service: 909.271.7294 or 909.874.5898
Phone Orders Must be at Least $75 in Merchandise and Cannot include any item that is an Online Only Order Item.
 

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Tracking Number: The tracking number is automatically emailed to you when the order is shipped.
Shipping:
We usually ship within 2-3 business days, if you have a party or event that you are ordering for make sure that you allow at least a week for delivery. Orders that are only 1 or 2 each of a lot of different mylar balloons will take longer. We are currently shipping about 85% of the orders the same day we get the order, if it is placed online before 12:00 NOON PST. Large and or Heavy orders are shipped Fed Ex Ground (Usually will NOT be shipped to HI, AK, GU, VI, PR, APO or AE.) and may take longer to arrive, plan accordingly.   We do not offer overnight shipping, or a guarantee of delivery by a certain day. Orders placed after 12 noon Friday may not get into the system until Monday morning, if we are out of stock on the items ordered. Some items require extra shipping cost to HI and AK, most do not. Big and Bulky Orders and Orders that exceed normal ordering will have the additional shipping cost billed and paid prior to accepting the order.
Rush Shipping:
We do not offer overnight shipping.  If you need a order by a certain date, Put the date in the "Customer Options" section at check out or email us immediately after placing an online order with NAME, ZIP and DATE needed and if we think it is possible we will ship the items so they should arrive by that date if possible or refund the purchase. We can also ship the in stock items and refund the rest.
Shipping Address:
We ship to the credit card billing address ONLY for online orders. The billing address must be within the US for us to take the credit card online or by phone.

Order Shipping to PR or VI?  Please read addressing PDF from Post Office.

Shipping to address other then billing address of credit card: You now can change your shipping address in paypal to another address other than your credit card billing address. WE WILL NOT SHIP TO A DIFFERENT ADDRESS THAN THE ONE PROVIDED THRU CHECK OUT. So make sure you choose the right address or add a different ship to address BEFORE checking out.


Export: We sell within the USA only, WE DO NOT EXPORT.
We don't direct export. We do have a number of customers using
www.MyUS.com . We still require US Shipping Address and US Credit Card Billing address on all orders.


Shipping Cost: To find shipping cost add items to shopping cart and enter ZIP CODE in box usually lower right hand corner to Calculate Shipping Cost. Some items require extra shipping cost to HI and AK, most do not.
For more Answers to Frequently Asked Questions see:
Faqs

 

Customer Service Phones: 909-271-7294
 
Order Dept. Phone: 1-800-368-6747

Fax: 909-266-5659

Email:
castle@balloonwarehouse.com

 

We do accept orders over the phone, with a minimum of $75.00 in msde.
 You can either pay through Paypal or send a Personal Check or Money Order. Paypal orders are shipped to the confirmed credit card address.

Fed Ex Ground Shipping Chart and Times...

Large, Heavy, Bulky Items are shipped Fed Ex Ground
We ship Fed Ex to the 48 Lower States Only.

 

 

Our balloons are not inflated when delivered. 

Balloons are sold flat, not inflated, wholesale.
We supply balloons in bulk.

 

 

Copyright 2004, 2005, 2006  Castle Marketplace     Links  


Ordering Information:

Shipping: We usually ship within 2-3 business days, if you have a party or event that you are ordering for make sure that you allow at least a week for delivery.
Overnight Shipping/ Express Mail: We do not offer overnight shipping.
In Stock: Not all balloons are guaranteed to be in Stock at time of ordering.
Guarantee: If balloons are defective when received please contact us to return balloon(s) to us in order for us to submit defective balloon(s) to their manufacturer. If accepted (determined to be defective) you will have your balloon(s) replaced for free, or your money refunded. Shipping costs are not refunded. Remember you will have some popped balloons unless you are using the correct, and appropriate equipment. Our guarantee only covers balloons when using the correct, and appropriate equipment, and from 30 days of the original purchase. Using the wrong equipment to inflate a mylar balloon is considered misuse of the balloon and is not covered by any warranty or guarantee, expressed or implied.
Mylar Balloon Inflation - Make sure you are using the correct, appropriate equipment. UNDERSTAND we are Not responsible for balloons damaged, and/or popped when incorrectly inflated.

Globos y fuentes al por mayor. Ballons et approvisionnements en gros.
Questions: Contact us at
castle@bouquetsofballoons.com or call us at: 323-349-0800 or 1-800-368-6747
Will Call Warehouse Address: 993 W. Valley Blvd. #507 Bloomington, CA 92316