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NOTE: Balloons shown on
computer screen may not be exactly same colors as shown. Our photos
are what the manufacturers sends us to show the balloons and are not
actual representations of the actual balloon. We try to show as
close description as possible to each balloon.
We do accept orders over
the phone, with a Minimum of $50.00 of Merchandise (effective 04/15/11). You must place a phone order for
orders sent to an address other then the billing address of the
credit card or verify info when we require it later, by phone when
we email you a request to do so. We do not take credit cards from
outside the US, US billing address, US shipping address.
Phone Orders CANNOT Include any item stated as Online Only Sale
Item.
Phone Orders since they
have to be manually entered usually take an extra day to process./
You can either pay through Paypal or send a Personal Check or Money
Order. Paypal orders are shipped to the confirmed credit card address.
Ordering Information / Shipping Policy / Return Policy:
Shipping:
We usually
ship within 2-3 business days, if you have a party or event that you are
ordering for make sure that you allow at least a week for delivery. We are
currently shipping about 85% of the orders the same day we get the order, if
it is placed online before 12:30 pm PST. Large and or Heavy orders are
shipped Fed Ex Ground (Usually will NOT be shipped to HI, AK, GU, VI, PR.or
APO addresses)
and may take longer to arrive, plan accordingly. PLEASE put in the special
instruction section at check out the date you would like your order by We do not offer overnight
shipping. Orders placed after 12 noon Friday may not get into the system
until Monday morning, if we are out of stock on the items ordered. Some
items require extra shipping cost to HI and AK, most do not. Big and Bulky
Orders and Orders that exceed normal ordering will have the additional
shipping cost billed and paid prior to accepting the order.
Shipping to address other then billing address of
credit card: You will get the following email from us...Thank you
for your recent order. Per our posted web site policy:
Before your order can be released from hold you need to call us and verify
your credit card billing address and card number. At this point you are
requesting us to ship the order to an address other then your credit card
billing address. That is the only info we get from paypal the credit card
processing company.
We sell within the USA, with USA credit cards, and USA credit card billing
addresses only.
This process is to protect you and us from and a fraudulent
transaction. Confirmed Addresses can help to reduce the risk of
dealing with a fraudulent buyer. This process protects the seller from
fraud, and the buyer from having unauthorized charges to their account. The
internet fraud rate has greatly increased in this down economy.
Please call us at your earliest convenience so your order can be
processed quickly.
Shipping to an address other then the billing address is the most
likely reason the address is unconfirmed.
We are in Southern California and are open 9:00am to 4:00pm M-F.
Shipping Address:
We ship to the credit card billing address ONLY for online orders. The billing
address must be within the US for us to take the credit card online or by
phone.
Combined Order Shipping: Not offered.
Returns:
If your shipping address is wrong and the package is returned,
undeliverable, refused or is returned to us, we will not credit back the
shipping charge of the purchase. Returns are subject to a 20%
Restocking Fee. Custom Orders are not returnable.
Other returns must be unopened, like new condition. Opened bags of latex
balloons are not returnable. Latex Balloons 36in and bigger are NOT
Returnable.
No returns accepted /
credited after 30 days. We refuse returns without a return address or that
are beyond 30 days.
Orders will be canceled if Actual
shipping cost exceed the cost of the whole amount of the order.
Export: We sell within the USA only, WE DO NOT EXPORT.
In Stock: Not all balloons are guaranteed to be
in Stock at time of ordering.
Can we pick up and order at the warehouse that we
placed online?
No. Orders placed online are shipped.
Can we come in and shop the warehouse?
NO. We offer Will Call Only. We require you to add items to the online shopping cart
and copy and paste it in an email to us (or print it out and fax it in) and
let us know what day
you would like to pick
it up, unless we have made other arrangements with you in advance.
We Do NOT take will call orders by phone.
Will Call Hours: M - F 9 am to 3:00 pm.
Orders under $40.00 are CASH Only. NO CHECKS ACCEPTED.
Balloons are sold flat, not inflated.
For Balloons
Delivered Inflated see:
www.LocalBalloonDelivery.com
or our retail store
www.BouquetsOfBalloons.com
Shortages:
If you feel there is a shortage in your order. FIRST look in the package
labeled
"Multiple Balloons Enclosed" or check Packing Slip for
notes: ie: "Backordered", "Refunded",
otherwise you must report it within 48 hours of receiving order.
Guarantee: If balloons are defective when
received please contact us to return balloon(s) to us in order for us to
submit defective balloon(s) to their manufacturer. If accepted (determined to
be defective) you will have
your balloon(s) replaced for free, or your money refunded,
and is not responsible for loss of
profits.. Shipping costs are
not refunded.
Remember you will have some
popped balloons unless you
are using the correct, and appropriate equipment. Our guarantee only
covers balloons when using the correct, and appropriate equipment.
Liability Policy:
Management reserves the right to decline any order deemed out of the
ordinary in terms of service or special handling.
Your sole and exclusive remedy against Balloon Warehouse is limited to the
return or the replacement of said merchandise. You shall have no right
against
Balloon Warehouse
for incidental or consequential damages, like loss of expected party
decorating profits, etc.
Also, please note that typoes do happin [like that one there!].
Balloon Warehouse is
not liable for typographical errors.
Mylar Balloon Inflation
- Make
sure you are using the correct equipment.
UNDERSTAND we are not responsible for
balloons damaged, popped when incorrectly inflated.
Prices and Terms are Subject to Change without notice.
Globos y fuentes al por mayor. Ballons et approvisionnements en gros.
LATEX BALLOONS - How long do they last
inflated with Helium? Average time is 8 - 14 hours for 11 to 12 inch size,
depending on the brand.
Hi-FloatŪ can extend the fly time. Heat can
reduce the fly time. Blow-up as close to the event as possible for the
freshest looking balloons.
If using
Hi-FloatŪ
Qualatex recommends using no more than a pea-sized drop of Hi-Float to
ensure balloons do not get weighed down.
Unless you are experienced with Hi-FloatŪ adding it can actually shorten
the float time.
NOTE: Colors do not look the same
between different computer monitors, so what we see and what you see will
probably not be the same. We use the image from the manufacturer for our
site. Please check description for more details or email for more info.
Colors will vary between brands.
NOTE: Bags of Assorted Colors means
that, Assorted Colors are in the bag. There is no guarantee of the number of
each color or even that all listed colors are in the bag. Bags come assorted
from the factory. If you need a certain number of certain color(s) buy bags
of the colors you need. No returns on bags because the number of a certain
color was not in the bag.
Questions: Contact us at
castle@bouquetsofballoons.com
or call us at: 323-349-0800 or 626-799-8800 or 800-368-6747 Fax 909-266-5659
Terms
subject to change without notice.
We are a balloon and party supply wholesale distributor in San Bernardino
County, Southern California.
Balloon
Warehouse - Will Call Warehouse
Street Address: 19059 Valley Blvd., Unit #507, Bloomington, CA 92316
Balloon
Warehouse - Will Call Warehouse
Street Address: 993 W. Valley Blvd., Unit #507,
Bloomington, CA 92316
Mylar Balloon Inflation - Make
sure you are using the
correct equipment.
Balloon Warehouse19059 Valley Blvd. #507, Bloomington, CA 92316
we are not moving, but as of 12/31/08 the address
will change to:
993 W. Valley Blvd. #507, Bloomington, CA 92316
Customer Service
Phones: 626-799-8800 or 323-349-0800
Order Dept. Phone:
1-800-368-6747
Fax: 909-266-5659
Email:
castle@balloonwarehouse.com
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